Diploma of Travel and Tourism Management

This course is designed to give you real hands on experience, including the opportunity to work with local industry professionals. You will learn to co-ordinate tourism and travel operations, deliver quality customer service and even manage your own travel and tourism business.

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification will give you the skills to work in operations management, marketing or product development within the Travel and Tourism industry.

  • Sell tourism products
  • Resolve customer issues
  • Case manage tourism projects

Course details:

The SIT50316 Diploma of Event Management is a 8 month course consisting of 20 units of study that are broken up into 3 major clusters of learning.

You’ll learn to:

  • Work with people to resolve customer issues
  • Successfully sell tourism products
  • Work one-on-one with customers
  • Case manage tourism projects
  • Source domestic airfares through Galileo and Virgin certification
  • Access tourism opportunities for your local community

Career opportunities – Manage:

  • Inbound Groups
  • Inbound Sales
  • Incentives
  • Tour Operations
  • Marketing
  • Operations
  • Product
  • Reservations
  • Retail Travel Agency
  • Sales
  • Visitor Information

The tuition fees for this course are $5,000.

Course Structure

SIT50116 Diploma of Travel and Tourism Management

Cluster 1 Units

Unit Code Unit Name
SITTIND001Source and use information on the tourism and travel industry
SITTTSL004Provide advice on Australian destinations
SITTPPD006Assess tourism opportunities for local communities
SITXMGT002Establish and conduct business relationships
SITTTSL011Source airfares for domestic flights
SITXCCS002Provide visitor information
SITTTSL003Provide advice on international destinations

Cluster 2 Units

Unit Code Unit Name
SITTTSL012Construct normal international airfares
SITTTSL016Provide specialist advice on cruises
BSBMKG501Identify and evaluate marketing opportunities
SITTGDE005Prepare and present tour commentaries or activities
SITXCCS007Enhance customer service experiences
SITTPPD001Package tourism products
SITTTSL006Prepare quotations

Cluster 3 Units

Unit Code Unit Name
SITXFIN002Interpret financial information
SITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
SITXCCS008Develop and manage quality customer service practices
BSBDIV501Manage diversity in the workplace
SITXHRM003Lead and manage people
SITXWHS003Implement and monitor work health and safety practices
SITXCOM005Manage conflict
SITXMGT001Monitor work operations

For Important Dates and Fees please click here
The Student Entry Procedure