CHC52015 Diploma ofCommunity Services

Get the right skills and knowledge to work with people, and assist them in seeking solutions to a range of personal and social issues.

Complete your study and become a:

  • Case Manager
  • Care Coordinator
  • Case Coordinator
Apply Now To reserve your spot
Want to learn more? Course Info WHY CHOOSE US?

The CHC52015 Diploma of Community Services is specifically designed to give you the right skills and knowledge to work with people, and assist them in seeking solutions to a range of personal and social issues.

Case managers work in many aspects of people’s lives, and may work with children and families, senior citizens, those living with disabilities, those suffering drug and alcohol dependency, those living with a mental illness, immigrants, ex-offenders or the homeless.

You’ll develop real-world skills and will complete 100 hours of vocational placement to practise your skills.

  • Deliver case management services
  • Deliver case work intervention services
  • Work within an ethical framework

Course Details

18 Months
16 Units of Study
Study from home or in a classroom

You will learn

  • Work with people to resolve issues
  • Support people in difficult situations
  • Work intensively with clients
  • Case manage and counsel clients
  • Work with other health and human services providers on behalf of your client

Career Opportunities

Case Coordinator
Care Coordinator
Care Manager
Case Manager
Course Structure
Cluster 1
Unit Code Unit Name
CHCCOM003Develop workplace communication strategies
CHCDIV003Manage and promote diversity
Cluster 2
Unit Code Unit Name
CHCLEG003Manage legal and ethical compliance
HLTWHS004Manage work health and safety
CHCCCS007Develop and implement service programs
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
Cluster 3
Unit Code Unit Name
CHCPRP003Reflect on and improve own professional practice
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
BSBWOR403Manage stress in the workplace
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCMGT005Facilitate workplace debriefing and support processes
Cluster 4 - Case Management Stream
Unit Code Unit Name
CHCCSM006Provide case management supervision
BSBWOR502Lead and manage team effectiveness
BSBPMG522Undertake project work
CHCCCS019Recognise and respond to crisis situations
BSBLDR501Develop and use emotional intelligence
Cluster 4 - Management Stream
Unit Code Unit Name
CHCCSM005Develop, facilitate and review all aspects of case management
CHCCSM004Coordinate complex case requirements
CHCCCS004Assess co-existing needs
CHCCSM006Provide case management supervision
CHCCCS019Recognise and respond to crisis situations
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