SIT50316 Diploma of Event Management

Purpose:
The purpose of this Student Enrolment Agreement is to give you complete information about the SIT50316 - Diploma of Event Management course you are enrolling in with Academy for Tourism and Hospitality.

Procedure:
This agreement must be given to you prior to enrolment in this course (as per Standards for RTOs 2015). It is very important that, as the student, you read and understand all this information and that you are comfortable with the requirements of the course before your enrolment.

Please read this document carefully and sign, indicating that you fully understand this agreement.

1. Requirements of the SIT50316 - Diploma of Event Management

This qualification reflects the role of individuals who use a broad range of event-related skills and sound knowledge of event management processes to coordinate event operations. They operate independently and make operational event management decisions.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

2. Entry Requirements

Entry requirements are:

  • Minimum age requirement: 17 years
    (Students under the age of 18 must complete a consent form)
  • LLN skills
  • IT skills
  • Ability to undertake learning at Diploma level

3. Mode of Delivery

This qualification can be completed face-to-face, online or blended (a combination of both face-to-face and online).

4. Student Entry Enrolment Procedure

The purpose of a Student Entry Enrolment Procedure is to ensure students are academically suited to the course they are enrolling in. As a part of this process you would have already:

  • Completed an Application form.
  • Attended an information Session with a Course Advisor either over the phone or at your chosen campus.
  • Completed a Student Enrolment Agreement (this document).

In addition to these steps you will be required to:

  • Complete a Pre-Enrolment Profile which includes basic Language, Literacy and Numeracy (LLN) Assessments.
  • Demonstrate required LLN competence by either:
    • Providing a copy of a Senior Secondary Certificate of Education that has been awarded to you, as the student, by an agency or authority or:
    • Completing a further assessment of Language, Literacy and Numeracy (LLN) to display adequate competence at or above Exit Level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy.
    • Demonstrate the ability to complete a Diploma qualification.
  • Attend an orientation workshop if you are a campus-based student.
  • Complete a Request for VET FEE-HELP application if you are choosing to use VET FEE-HELP.

Details for this process can be found in The 7 step entry procedure at Academy for Tourism and Hospitality located on the Academy for Tourism and Hospitality website: www.ath.edu.au

The 7 Step entry procedure

5. Delivery Selection

You will now need to consider what mode of delivery you would like to use to complete your studies in this qualification. You will be able to select from the following:

  • Face-to-Face
  • Online
  • Blended (combination)

6. VET FEE-HELP and Course Payment Options

As a student you have the option of paying your course fees or applying for VET FEE-HELP assistance.

VET FEE-HELP

VET FEE-HELP (VFH) assistance is a loan from the Commonwealth which is available to eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. As a student, this loan:

  • will remain as a personal debt obligation and is expected to be repaid
  • may affect your take-home wage or salary until the debt is repaid
  • may affect the your borrowing capacity until the debt is repaid
  • will incur further Consumer Price Index (CPI) adjustments each year
  • is for the entire VET course of study, charged by cluster, unless some of the tuition fees are paid by you, the student.
  • does not have to be repaid until your income is above the minimum repayment threshold for compulsory repayment which is $54,126 for the 2015-16 income year.
  • will be deducted from your FEE-HELP limit which is the maximum loan amount you can borrow under FEE-HELP (and VET FEE-HELP) over your lifetime. This can be found in the VET FEE-HELP Information booklet.

To apply for a VET FEE-HELP loan:

  • You will need a tax file number (TFN)
  • A VET FEE-HELP assistance form will be sent to you to complete at the time of enrolment. Academy for Tourism & Hospitality cannot accept this form until 2 working days after your enrolment, if you choose to use VET FEE-HELP assistance. This form is to be submitted to be eligible for a VET FEE-HELP loan. Please ensure that you have read the VET FEE-HELP information for 2016 booklet.
  • You must be an Australian citizen, a New Zealand Special Category Visa holder or a permanent Humanitarian Visa holder who is resident in Australia for the duration of study.
  • There is no age restriction on VET FEE-HELP, however each course will have a minimum age requirement according to the RTOs policy.

Prior to applying for a VET FEE-HELP loan you may wish to seek independent financial advice.

Any Information about government assistance can be found at: By clicking here

More information about VET FEE-HELP can be found here.

PAYMENT AND/OR FEE FOR SERVICE ARRANGEMENTS

Payment is also available under Fee for Service (FFS) conditions or other arrangements, please contact your Course Advisor to obtain more details.

7. Course Costs

This diploma has 20 units of competency (see below) that are divided into three (3) clusters.

The VFH costs of this course are as follows:

  • Total course cost $16,500
  • 20% VFH loan fee is applied to this debt by the government
  • The first cluster has a cost of $5,500 in addition to the VFH loan fee
  • The second cluster has a cost of $5,500 in addition to the VFH loan fee
  • The third cluster has a cost of $5,500 in addition to the VFH loan fee

This diploma is broken down into three (3) clusters. Each cluster has a census date that must be at least 20% of the way through the study period (cluster). After each census date is passed a Commonwealth Assessment Notice (CAN) notice is sent to you outlining the feesthat have accrued.

The first census date in this Diploma is 25 days after commencement.

Students enrolling without VET FEE-HELP will not incur the 20% VFH loan fee and will only be charged the original cost of the course.

8. Cooling off period

Once you have enrolled you have up until your first census date as ‘A cooling off period’. This means you can withdraw from the course up until that first census date without incurring fees or charges.

9. Credit Transfer and RPL

Credit Transfer – if you have undertaken any studies previously, you may apply for credit transfer as soon as you are enrolled. An application for credit transfer should be submitted prior to the first census date to ensure you are not charged for those units.

Recognition of Prior Learning (RPL) – you can at any time apply for RPL whilst undertaking your study. Academy for Tourism & Hospitality has an RPL kit for this course and once enrolled your tutor can assist with your RPL application. There is no reduction of fees for the RPL of a unit, however it can shorten the overall length of your course.

10. Learner’s rights

Consumer Rights – As a provider Academy for Tourism & Hospitality is committed to abiding by the Australian Consumer Law. All practices, including our enrolment and marketing processes, are designed to ensure our conduct is in accordance and consistent to the standards set by Australian consumer law regulators. Academy for Tourism & Hospitality is dedicated to providing quality training in a manner that is ethical and fair. Consumer Rights details located here

11. Cancellation/Cancellation of your course

As a student you can withdraw from your course at any time. If you withdraw from a course or VET unit of study (cluster) on or before the published census date then you will not incur a debt for that VET unit of study. Any withdrawal after the published census date will incur a debt for that VET unit of study, however, special circumstances may apply where you can qualify for a VFH re-credit or a FFS refund (see section 13). Any request to withdraw must be submitted in writing.

Details for this process can be found in the Withdrawal Policy and Procedure located on the Academy for Tourism & Hospitality website: here.

12. Complaints and Appeals

If you have any complaints or concerns, please do not hesitate to bring it to our attention straight away.

Academy for Tourism and Hospitality is responsible for ensuring that all complaints are acknowledged and investigated. Details of this process can be found in the Complaints and Appeals Policy and Procedures located on the Academy for Tourism and Hospitality website:

Click here.

13. Re-crediting of VFH debt and FFS refunds

There are special circumstances where a student can apply for the re-credit of their VET FEE-HELP debt or a refund of their Fee for Service course fees.

Details for the application process can be found in the VET FEE-HELP Recrediting and review Policy and Procedure and the Fee for Service Refund Policy and Procedure, both located on the Academy for Tourism & Hospitality website: here.

More information can also be found on the study assist website or in the VET FEE-HELP information for 2015 booklet: Click here to download.

14. Technology Access

Academy for Tourism and Hospitality promotes the use of mobile technology as a learning tool for all of its programs, providing students with an easily accessible on-line platform to complete their studies, in particular access to mystudydesk.edu.au (My.Evocca), upload and download of assessments, recording of practical’s etc. We have an extensive library facility to ensure that our students have access to a suitable device which would be either an iPad or a laptop depending on the requirements of the program of study.

15. Pre-requisites

Not Applicable

16. Insurance

Academy for Tourism and Hospitality has and will maintain insurance to cover any event whereby Academy for Tourism and Hospitality or a third party delivering on our behalf can no longer provide services. This includes fee protection (i.e. refunds) and/or support to transition to another provider. This insurance is provided through the Australian Council for Private Education and Training (ACPET). Details can be found in the Statement of VET Tuition Assurance located on the Academy for Tourism and Hospitality website:

Click here

17. Training and Assessment

ACTE Pty Ltd is responsible for the quality of your Training and Assessment and welcomes any feedback from students.

18. Issuance of Qualifications

Academy for Tourism and Hospitality is responsible for issuing any Qualification and/or Statement of Attainment upon the completion of study.

19. Possible pathways after completing this qualification

After achieving this qualification candidates may undertake further training and education, such as:

  • SIT60216 - Advanced Diploma of Event Management
  • Advanced diploma or degree programs in business management, creative industries, events, hospitality, sport, tourism or travel.

20. Skills required to complete this course

  • Establishing and conducting business relationships
  • Accessing information on event industry operations
  • Planning in-house events or functions
  • Preparing quotations
  • Managing risk
  • Planning catering for events or functions
  • Monitoring work operations and staff performance

21. USI

You will be required to have a Unique Student Identifier (USI) at the time of enrolment. This number links all of your nationally recognised learning records and qualifications within Australia.

To create a USI click here.

22. Study

To successfully achieve this qualification, you will have to undertake a range of study activities each week. These activities will include reading learning material and researching information to assist your learning.

This qualification will require a minimum commitment of 15 to 20 hours of study per week.

23. Study Location

Academy for Tourism and Hospitality provides a blended learning platform which allows you to study from home or to drop into one of our campuses which are situated in metropolitan areas where available. Our student portal allows you the flexibility of being able to access your learning resources from any device as long as you have an internet connection. Training is also provided online. Please go to our website to locate a campus near you.

24. Academy for Tourism and Hospitality’s SIT50316 - Diploma of Event Management structure

Each cluster contains units grouped into core study areas that are covered during the 12 month qualification.

The units that belong to each cluster of learning are outlined from section 25 onwards.

Each course has been packaged to provide you with a diverse set of units to support industry needs. From time to time Academy for Tourism and Hospitality may change your tutor or the campus in which your course is delivered.

Please note: You will need to participate in an external event to successfully complete this qualification.

25. Cluster 1

SITEEVT001 - Source and use information on the events industry

Nominal Hours: 25 hours*
Self-directed Learning: 10 hours
Tutor-Led Learning: 10 hours
Assessment: 5 hours

This unit describes the performance outcomes, skills and knowledge required to access and interpret current and emerging information on the events industry to enhance the quality of event coordination. This includes industry structure, technology, laws and ethical issues specifically relevant to event coordination.


SITXCOM004 - Address protocol requirements

Nominal Hours: 25 hours*
Self-directed Learning: 10 hours
Tutor-Led Learning: 10 hours
Assessment: 5 hours

This unit describes the performance outcomes, skills and knowledge required to source and access information on protocol requirements to fulfil any sales or operational need. It requires the ability to identify appropriate information sources, access and interpret specific details of protocol requirements, and coordinate the use of protocol.


BSBCMM401 - Make a presentation

Nominal Hours: 30 hours
Self-directed Learning: 12 hours
Tutor-Led Learning: 12 hours
Assessment: 6 hours

This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.


SITTTSL010 - Use a computerised reservations or operations system

Nominal Hours: 120 hours*
Self-directed Learning: 48 hours
Tutor-Led Learning: 48 hours
Assessment: 24 hours

This unit describes the performance outcomes, skills and knowledge required to use a computerised reservations or operations system to create, maintain and administer bookings for products and services. The unit covers the required computer skills to use all system functions and capabilities and not the related sales skills, which are found in other units.


SITXMGT002 - Establish and conduct business relationships

Nominal Hours: 60 hours*
Self-directed Learning: 24 hours
Tutor-Led Learning: 24 hours
Assessment: 12 hours

This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements.


26. Cluster 2

SITEEVT005 - Plan in-house events or functions

Nominal Hours: 40 hours*
Self-directed Learning: 16 hours
Tutor-Led Learning: 16 hours
Assessment: 8 hours

This unit describes the performance outcomes, skills and knowledge required to plan the delivery of events or functions in a commercial venue. It requires the ability to identify customer operational needs and preferences, prepare and confirm event proposals, and finalise operational documents for the delivery of events.


SITTTSL006 - Prepare quotations

Nominal Hours: 30 hours*
Self-directed Learning: 12 hours
Tutor-Led Learning: 12 hours
Assessment: 6 hours

This unit describes the performance outcomes, skills and knowledge required to calculate the costs of products and services and to present quotations to customers. It requires the ability to provide quotations for products and services where business pricing has already been determined.


SITEEVT003 - Coordinate on-site event registrations

Nominal Hours: 40 hours*
Self-directed Learning: 16 hours
Tutor-Led Learning: 16 hours
Assessment: 8 hours

This unit describes the performance outcomes, skills and knowledge required to prepare for and process on-site attendee registrations at events. It requires the ability to collect and collate all registration materials in advance of the event, set up the registration area, and check attendee registration details before admission.


SITXCCS007 - Enhance customer service experiences

Nominal Hours: 40 hours*
Self-directed Learning: 16 hours
Tutor-Led Learning: 16 hours
Assessment: 8 hours

This unit describes the performance outcomes, skills and knowledge required to provide professional and personalised customer service experiences. It requires the ability to determine and meet customer preferences, develop customer relationships, respond to difficult service situations, and take responsibility for resolving complaints


SITXWHS002 - Identify hazards, assess and control safety risks

Nominal Hours: 30 hours*
Self-directed Learning: 12 hours
Tutor-Led Learning: 12 hours
Assessment: 6 hours

This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks, and document all processes.


SITEEVT007 - Select event venues and sites

Nominal Hours: 35 hours*
Self-directed Learning: 14 hours
Tutor-Led Learning: 14 hours
Assessment: 7 hours

This unit describes the performance outcomes, skills and knowledge required to source and select venues or sites for events. It requires the ability to analyse event plans to determine venue or site requirements; develop selection specifications; and assess, choose and contract venues or sites.


SITXMPR006 - Obtain and manage sponsorship

Nominal Hours: 30 hours*
Self-directed Learning: 12 hours
Tutor-Led Learning: 12 hours
Assessment: 6 hours

This unit describes the performance outcomes, skills and knowledge required to obtain and manage sponsorship for a business activity, product, service or event. It requires the ability to determine sponsorship requirements, source and negotiate with potential sponsors and manage sponsorship arrangements.


SITEEVT008 - Manage event staging components

Nominal Hours: 40 hours*
Self-directed Learning: 16 hours
Tutor-Led Learning: 16 hours
Assessment: 8 hours

This unit describes the performance outcomes, skills and knowledge required to analyse event staging requirements and organise and monitor different staging services and products. It requires the ability to use advanced planning, organisation and communication skills combined with detailed knowledge of the event management process and broad understanding of specialist component services.


27. Cluster 3

BSBMKG510 - Plan e-marketing communications

Nominal Hours: 20 hours
Self-directed Learning: 8 hours
Tutor-Led Learning: 8 hours
Assessment: 4 hours

This unit describes the skills and knowledge required to research, prepare and evaluate an organisational e-marketing plan that integrates electronic communications and website marketing to support marketing objectives.


SITXMGT003 - Manage projects

Nominal Hours: 60 hours*
Self-directed Learning: 24 hours
Tutor-Led Learning: 24 hours
Assessment: 12 hours

This unit describes the performance outcomes, skills and knowledge required to develop project plans, implement project activities, monitor progress to ensure objectives are achieved, and evaluate all aspects of projects.


SITXHRM003 - Lead and manage people

Nominal Hours: 60 hours*
Self-directed Learning: 24 hours
Tutor-Led Learning: 24 hours
Assessment: 12 hours

This unit describes the performance outcomes, skills and knowledge required to lead and manage people including in teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage performance through effective leadership.


BSBRSK501 - Manage risk

Nominal Hours: 60 hours
Self-directed Learning: 24 hours
Tutor-Led Learning: 24 hours
Assessment: 12 hours

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.


SITXFIN003 - Manage finances within a budget

Nominal Hours: 30 hours*
Self-directed Learning: 12 hours
Tutor-Led Learning: 12 hours
Assessment: 6 hours

This unit describes the performance outcomes, skills and knowledge required to take responsibility for budget management where others may have developed the budget. It requires the ability to interpret budgetary requirements, allocate resources, monitor actual income and expenditure, and report on budgetary deviations.


SITEEVT010 - Manage on-site event operations

Nominal Hours: 60 hours*
Self-directed Learning: 24 hours
Tutor-Led Learning: 24 hours
Assessment: 12 hours

This unit describes the performance outcomes, skills and knowledge required to manage on-site operational activities for the staging of events. It requires the ability to finalise operational plans, oversee event set-up, execution and break-down, and evaluate the operational success of events.


SITXMGT001 - Monitor work operations

Nominal Hours: 20 hours*
Self-directed Learning: 8 hours
Tutor-Led Learning: 8 hours
Assessment: 4 hours

This unit describes the performance outcomes, skills and knowledge required to oversee and monitor the quality of day-to-day work. It requires the ability to communicate effectively with team members, plan and organise operational functions, and solve problems.


*nominal hours for these units are a guide only

28. Support Academy for Tourism and Hospitality Offers

Academy for Tourism and Hospitality offers a range of support to our students throughout their study. This includes educational and support services that as a student, you may need to assist you in course achievement. The following is an outline of the support Academy for Tourism and Hospitality gives each student:

  • A support plan that is developed upon completion of the enrolment process that outlines the type of support and strategies to be supplied and how the support plan will be monitored on a weekly basis.
  • The type of support the Academy can provide includes:
    • LLN support
    • Career coaching
    • Assistance for physical impairments
    • Assistive technology (e.g. text-to-speech)
    • Assistance in using technology (e.g. Microsoft Workshops)

There are no additional charges for this support.

29. Support the student would be required to source themselves.

Academy for Tourism and Hospitality cannot supply all the different types of support to assist a learner such as:

  • Counselling
  • Housing support
  • Financial advice
  • Legal support
  • Advocacy
  • Medical support

All these types of support would be at the student’s expense.

30. Vocational placement

Not applicable in this course.