Diploma of Counselling

Purpose:
The purpose of this Student Enrolment Agreement is to give you complete information about the CHC51712 - Diploma of Counselling course you are enrolling in with The Change Academy.

Procedure:
This agreement must be given to you prior to enrolment in this course (as per Standards for RTOs 2015). It is very important that, as the student, you read and understand all this information and that you are comfortable with the requirements of the course before your enrolment.

Please read this document carefully and sign, indicating that you fully understand this agreement.

1. Requirements of the CHC51712 - Diploma of Counselling

This qualification provides the skills and knowledge required to undertake generic counselling work involving skills and knowledge in counselling and high level communication in a range of commonly used modalities, referral and working within a case management framework.

To gain entry into CHC51712 Diploma of Counselling it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills.

2. Entry Requirements

Entry requirements are:

  • Minimum age requirement: 20 years
  • LLN skills
  • IT skills
  • Ability to undertake learning at Diploma level
  • A Suitability for Working with Children Check and/or a National Criminal Record Check.

3. Mode of Delivery

This qualification can be completed face-to-face, online or blended (a combination of both face-to-face and online).

4. Student Entry Enrolment Procedure

The purpose of a Student Entry Enrolment Procedure is to ensure students are academically suited to the course they are enrolling in. As a part of this process you would have already:

  • Completed an Application form.
  • Attended an information Session with a Course Advisor either over the phone or at your chosen campus.
  • Completed a Student Enrolment Agreement (this document).

In addition to these steps you will be required to:

  • Complete a Pre-Enrolment Profile which includes basic Language, Literacy and Numeracy (LLN) Assessments.
  • Demonstrate required LLN competence by either:
    • Providing a copy of a Senior Secondary Certificate of Education that has been awarded to you, as the student, by an agency or authority or:
    • Completing a further assessment of Language, Literacy and Numeracy (LLN) to display adequate competence at or above Exit Level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy.
    • Demonstrate the ability to complete a Diploma qualification.
  • Attend an orientation workshop if you are a campus-based student.
  • Complete a Request for VET FEE-HELP application if you are choosing to use VET FEE-HELP.

Details for this process can be found in The 7 step entry procedure at The Change Academy located on the The Change Academy website:

The 7 Step entry procedure

5. Delivery Selection

You will now need to consider what mode of delivery you would like to use to complete your studies in this qualification. You will be able to select from the following:

  • Face-to-Face
  • Online
  • Blended (combination)

6. VET FEE-HELP and Course Payment Options

As a student you have the option of paying your course fees or applying for VET FEE-HELP assistance.

VET FEE-HELP

VET FEE-HELP (VFH) assistance is a loan from the Commonwealth which is available to eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. As a student, this loan:

  • will remain as a personal debt obligation and is expected to be repaid
  • may affect your take-home wage or salary until the debt is repaid
  • may affect the your borrowing capacity until the debt is repaid
  • will incur further Consumer Price Index (CPI) adjustments each year
  • is for the entire VET course of study, charged by cluster, unless some of the tuition fees are paid by you, the student.
  • does not have to be repaid until your income is above the minimum repayment threshold for compulsory repayment which is $54,126 for the 2015-16 income year.
  • will be deducted from your FEE-HELP limit which is the maximum loan amount you can borrow under FEE-HELP (and VET FEE-HELP) over your lifetime. This can be found in the VET FEE-HELP Information booklet.

To apply for a VET FEE-HELP loan:

  • You will need a tax file number (TFN)
  • A VET FEE-HELP assistance form will be sent to you to complete at the time of enrolment. The Change Academy cannot accept this form until 2 working days after your enrolment, if you choose to use VET FEE-HELP assistance. This form is to be submitted to be eligible for a VET FEE-HELP loan. Please ensure that you have read the VET FEE-HELP information for 2016 booklet.
  • You must be an Australian citizen, a New Zealand Special Category Visa holder or a permanent Humanitarian Visa holder who is resident in Australia for the duration of study.
  • There is no age restriction on VET FEE-HELP, however each course will have a minimum age requirement according to the RTOs policy.

Prior to applying for a VET FEE-HELP loan you may wish to seek independent financial advice.

Any Information about government assistance can be found at: By clicking here

More information about VET FEE-HELP can be found here.

PAYMENT AND/OR FEE FOR SERVICE ARRANGEMENTS

Payment is also available under Fee for Service (FFS) conditions or other arrangements, please contact your Course Advisor to obtain more details.

7. Course Costs

This diploma has 8 units of competency (see below) that are divided into three (3) clusters.

The VFH costs of this course are as follows:

  • Total course cost $19,800
  • 20% VFH loan fee is applied to this debt by the government
  • The first cluster has a cost of $4,950 in addition to the VFH loan fee
  • The second cluster has a cost of $4,950 in addition to the VFH loan fee
  • The third cluster has a cost of $4,950 in addition to the VFH loan fee
  • The fourth cluster has a cost of $4,950 in addition to the VFH loan fee

This diploma is broken down into four (4) clusters. Each cluster has a census date that must be at least 20% of the way through the study period (cluster). After each census date is passed a Commonwealth Assessment Notice (CAN) notice is sent to you outlining the feesthat have accrued.

The first census date in this Diploma is 14 days after commencement.

Students enrolling without VET FEE-HELP will not incur the 20% VFH loan fee and will only be charged the original cost of the course.

8. Cooling off period

Once you have enrolled you have up until your first census date as ‘A cooling off period’. This means you can withdraw from the course up until that first census date without incurring fees or charges.

9. Credit Transfer and RPL

Credit Transfer – if you have undertaken any studies previously, you may apply for credit transfer as soon as you are enrolled. An application for credit transfer should be submitted prior to the first census date to ensure you are not charged for those units.

Recognition of Prior Learning (RPL) – you can at any time apply for RPL whilst undertaking your study. The Change Academy has an RPL kit for this course and once enrolled your tutor can assist with your RPL application. There is no reduction of fees for the RPL of a unit, however it can shorten the overall length of your course.

10. Learner’s rights

Consumer Rights – As a provider The Change Academy is committed to abiding by the Australian Consumer Law. All practices, including our enrolment and marketing processes, are designed to ensure our conduct is in accordance and consistent to the standards set by Australian consumer law regulators. The Change Academy is dedicated to providing quality training in a manner that is ethical and fair. Consumer Rights details located here

11. Cancellation of your course

As a student you can withdraw from your course at any time. If you withdraw from a course or VET unit of study (cluster) on or before the published census date then you will not incur a debt for that VET unit of study. Any withdrawal after the published census date will incur a debt for that VET unit of study, however, special circumstances may apply where you can qualify for a VFH re-credit or a FFS refund (see section 13). Any request to withdraw must be submitted in writing.

Details for this process can be found in the Withdrawal Policy and Procedure located on the The Change Academy website: here.

12. Complaints and Appeals

If you have any complaints or concerns, please do not hesitate to bring it to our attention straight away.

The Change Academy is responsible for ensuring that all complaints are acknowledged and investigated. Details of this process can be found in the Complaints and Appeals Policy and Procedures located on The Change Academy Website:

www.changeacademy.edu.au/polices-and-procedures

13. Re-crediting of VFH debt and FFS refunds

There are special circumstances where a student can apply for the re-credit of their VET FEE-HELP debt or a refund of their Fee for Service course fees.

Details for the application process can be found in the VET FEE-HELP Recrediting and review Policy and Procedure and the Fee for Service Refund Policy and Procedure, both located on the The Change Academy website: here.

More information can also be found on the study assist website or in the VET FEE-HELP information for 2015 booklet: Click here to download.

14. Technology Access

The Change Academy promotes the use of mobile technology as a learning tool for all of its programs, providing students with an easily accessible on-line platform to complete their studies, in particular access to mystudydesk.edu.au (my.evocca), upload and download of assessments, recording of practical’s etc.

15. Pre-requisites

Not Applicable

16. Insurance

The Change Academy has and will maintain insurance to cover any event whereby The Change Academy or a third party delivering on our behalf can no longer provide services. This includes fee protection (i.e. refunds) and/or support to transition to another provider. This insurance is provided through the Australian Council for Private Education and Training (ACPET). Details can be found in the Statement of VET Tuition Assurance located on the The Change Academy website:

Click here

17. Training and Assessment

ACTE Pty Ltd is responsible for the quality of your Training and Assessment and welcomes any feedback from students.

18. Issuance of Qualifications

The Change Academy is responsible for issuing any Qualification and/or Statement of Attainment upon the completion of study.

19. Possible pathways after completing this qualification

  • CA completed Diploma may support admission requirements to undergraduate courses in relevant qualifications at universities.
  • Career opportunities may include: Counsellor - Counsellors assist people to identify and define their emotional issues and better understand themselves. They achieve this by explaining options, setting goals, providing therapy and helping their clients to take action.
  • Support worker positions in various fields.

19. Technical Skills required to complete this course

  • Supporting clients in decision-making processes
  • Applying counselling theories to address a range of client issues
  • Applying personality and development theories
  • Applying learning theories
  • Working effectively with relationship issues
  • Providing interventions to address family issues
  • Recognising and responding to individuals at risk
  • Facilitating groups for individual outcomes
  • Practical Application of all content through role play assessments

21. USI

You will be required to have a Unique Student Identifier (USI) at the time of enrolment. This number links all of your nationally recognised learning records and qualifications within Australia.

To create a USI click here.

22. Study

To successfully achieve this qualification, you will have to undertake a range of study activities each week. These activities will include reading learning material and researching information to assist your learning.

This qualification will require a minimum commitment of 15 to 20 hours of study per week.

23. Study Location

The Change Academy provides a blended learning platform which allows you to study from home or to drop into one of our campuses which are situated in metropolitan areas where available. Our student portal allows you the flexibility of being able to access your learning resources from any device as long as you have an internet connection. Training is also provided online. Please go to our website, www.changeacademy.edu.au to locate a campus near you.

24. The Change Academy’s CHC51712 - Diploma of Counselling structure

Each cluster contains units grouped into core study areas that are covered during the 18 month qualification.

The units that belong to each cluster of learning are outlined from section 25 onwards.

Each course has been packaged to provide you with a diverse set of units to support industry needs. From time to time The Change Academy may change your tutor or the campus in which your course is delivered.

25. Cluster 1

CHCCSL501A Work within a structured counselling framework

Nominal Hours: 90 hours
Self-directed Learning: 36 hours
Tutor-Led Learning: 36 hours
Assessment: 18 hours

This unit describes the knowledge and skills required to work within the agency's agreed counselling model


CHCCSL507B Support clients in decision-making processes

Nominal Hours: 120 hours
Self-directed Learning: 48 hours
Tutor-Led Learning: 48 hours
Assessment: 24 hours

The basic counselling skills described in this unit are intended for application in the context of delivering a range of community services.

Assessment may require additional knowledge specific to a particular community services or health sector.

26. Cluster 2

CHCCSL502A Apply specialist interpersonal and counselling interview skills

Nominal Hours: 70 hours
Self-directed Learning: 28 hours
Tutor-Led Learning: 28 hours
Assessment: 14 hours

This unit describes the skills and knowledge required to use advanced interpersonal communication skills to facilitate the client-counsellor relationship in a counselling practice.


CHCCSL503B Facilitate the counselling relationship

Nominal Hours: 120 hours
Self-directed Learning: 48 hours
Tutor-Led Learning: 48 hours
Assessment: 24 hours

This unit describes the knowledge and skills required to enable clients to identify and work through concerns.


CHCCSL504A Apply personality and development theories

Nominal Hours: 55 hours
Self-directed Learning: 22 hours
Tutor-Led Learning: 22 hours
Assessment: 11 hours

This unit provides an introduction to the application of key concepts and constructs underlying theories of personality and human development.


CHCCSL505A Apply learning theories in counselling

Nominal Hours: 50 hours
Self-directed Learning: 20 hours
Tutor-Led Learning: 20 hours
Assessment: 10 hours

This unit describes the skills and knowledge required to apply theory underpinning behaviourism and social learning (modelling) in counselling practice.

27. Cluster 3

CHCCSL506A Apply counselling therapies to address a range of client issues

Nominal Hours: 70 hours
Self-directed Learning: 28 hours
Tutor-Led Learning: 28 hours
Assessment: 14 hours

This unit describes the knowledge and skills relating to using a range of counselling therapies to assist clients in dealing with a variety of life issues


CHCCSL510A Work effectively with relationship issues

Nominal Hours: 50 hours
Self-directed Learning: 20 hours
Tutor-Led Learning: 20 hours
Assessment: 10 hours

This unit describes the skills and knowledge required to analyse relationship function and dysfunction and to apply techniques for developing healthy relationships.


CHCCSL511A Provide interventions to address family issues

Nominal Hours: 50 hours
Self-directed Learning: 20 hours
Tutor-Led Learning: 20 hours
Assessment: 10 hours

This unit describes the skills and knowledge required to apply family therapy processes as part of counselling practice.

The application of family therapy processes is contrasted to other leading counselling approaches and differences between approaches is highlighted to enable adaptation of counselling work to suit family therapy.


CHCCSL512A Determine suitability of client for counselling services

Nominal Hours: 65 hours
Self-directed Learning: 26 hours
Tutor-Led Learning: 26 hours
Assessment: 13 hours

This unit describes a detailed knowledge of indicators of client's mental health status required to clarify client's suitability for counselling services or need for referral in the context of community services work.

28. Cluster 4

CHCCS514B Recognise and respond to individuals at risk

Nominal Hours: 45 hours
Self-directed Learning: 18 hours
Tutor-Led Learning: 18 hours
Assessment: 9 hours

This unit describes basic competencies required by community service workers to recognise and respond appropriately to signs and symptoms that indicate individuals may be at risk.

The focus is on identifying and managing immediate risk in the context of a supportive helping relationship that seeks to work collaboratively with the person at risk to achieve safe outcomes


CHCCM503C Develop, facilitate and monitor all aspects of case management

Nominal Hours: 75 hours
Self-directed Learning: 30 hours
Tutor-Led Learning: 30 hours
Assessment: 15 hours

This unit describes the knowledge and skills required to facilitate all aspects of case planning.


HLTHIR403C Work effectively with culturally diverse clients and coworkers

Nominal Hours: 20 hours
Self-directed Learning: 8 hours
Tutor-Led Learning: 8 hours
Assessment: 4 hours

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.


CHCICS405B Facilitate groups for individual outcomes

Nominal Hours: 45 hours
Self-directed Learning: 18 hours
Tutor-Led Learning: 18 hours
Assessment: 9 hours

This unit describes the knowledge and skills required by the worker to plan and conduct group activities to meet individual group member outcomes.


CHCCSL508B Apply legal and ethical responsibilities in counselling practice

Nominal Hours: 70 hours
Self-directed Learning: 28 hours
Tutor-Led Learning: 28 hours
Assessment: 14 hours

This unit describes the skills and knowledge required for delivery of an ethical and legal counselling service and to ensure client rights are protected.

It addresses rights and responsibilities of client and counsellor as well as issues that may impact on the client-counsellor relationship.


HLTWHS300A Contribute to WHS processes

Nominal Hours: 20 hours
Self-directed Learning: 8 hours
Tutor-Led Learning: 8 hours
Assessment: 4 hours.

This unit specifies the workplace performance required by a worker to contribute to work health and safety (WHS) processes where there is responsibility for own work outputs and possibly limited responsibility for the work output of others.


CHCCSL509A Reflect and improve upon counselling skills

Nominal Hours: 90 hours
Self-directed Learning: 36 hours
Tutor-Led Learning: 36 hours
Assessment: 18 hours

This unit describes the knowledge and skills required to evaluate own work and to undertake continuing self-development and effective supervision within an ethical code of practice.

29. Support The Change Academy Offers

The Change Academy offers a range of support to our students throughout their study. This includes educational and support services that as a student, you may need to assist you in course achievement. The following is an outline of the support The Change Academy gives each student:

  • An Individual Learning Plan (ILP) is a plan that is developed upon completion of the enrolment process. This plan outlines the type of support and strategies to be supplied and includes how the plan will be monitored on a weekly basis.
  • The type of support The Change Academy can provide includes:
    • LLN support
    • Career coaching
    • Assistance for physical impairments
    • Assistive technology (e.g. text-to-speech)
    • Assistance in using technology (e.g. Microsoft Workshops)
    • Vocational Placement (where applicable)

There are no additional charges for this support.

30. Support the student would be required to source themselves.

The Change Academy cannot supply all the different types of support to assist a learner such as:

  • Counselling
  • Housing support
  • Financial advice
  • Legal support
  • Advocacy
  • Medical support

All these types of support would be at the student’s expense.

31. Vocational placement

Not applicable in this course.