BSB50415 Diploma of Business Administration

The purpose of this Student Enrolment Agreement is to give you complete information about the BSB50415 - Diploma of Business Administration course you are enrolling in with EVOCCA College.

This agreement must be given to you prior to enrolment in this course (as per ASQA standards 2015). It is very important that the student reads and understands all this information and is comfortable with the requirements of the course before their enrolment.

Please read this document carefully and sign, indicating that you fully understand this agreement.

1. Requirements of the BSB50415 - Diploma of Business Administration

This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

2. Entry Requirements

Entry requirements are:

  • Minimum age requirement: 17 years
    (Students under the age of 18 must complete a consent form)
  • LLN skills
  • IT skills
  • Ability to undertake learning at Diploma level

3. Mode of Delivery

This qualification can be completed face-to-face, online or blended (a combination of both face-to-face and online).

4. Student Entry Enrolment Procedure

The purpose of a Student Entry Enrolment Procedure is to ensure students are academically suited to the course they are enrolling in. As a part of this process you would have already:

  • Completed an Application form.
  • Attended an information Session with a Course Advisor either over the phone or at your chosen campus.
  • Completed a Student Enrolment Agreement (this document).

In addition to these steps you will be required to:

  • Complete a Pre-Enrolment Profile which includes basic Language, Literacy and Numeracy (LLN) Assessments.
  • Demonstrate required LLN competence by either:
    • Providing a copy of a Senior Secondary Certificate of Education that has been awarded to you, as the student, by an agency or authority or:
    • Completing a further assessment of Language, Literacy and Numeracy (LLN) to display adequate competence at or above Exit Level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy.
    • Demonstrate the ability to complete a Diploma qualification.
  • Attend an orientation workshop if you are a campus-based student.
  • Complete a Request for VET FEE-HELP application if you are choosing to use VET FEE-HELP.

Details for this process can be found in The 7 step entry procedure at EVOCCA College located on the EVOCCA website:

5. Delivery Selection

You will now need to consider what mode of delivery you would like to use to complete your studies in this qualification. You will be able to select from the following:

  • Face-to-Face
  • Online
  • Blended (combination)

6. VET FEE-HELP and Course Payment Options

As a student you have the option of paying your course fees or applying for VET FEE-HELP assistance.


VET FEE-HELP (VFH) assistance is a loan from the Commonwealth which is available to eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. As a student, this loan:

  • will remain as a personal debt obligation and is expected to be repaid
  • may affect your take-home wage or salary until the debt is repaid
  • may affect the your borrowing capacity until the debt is repaid
  • will incur further Consumer Price Index (CPI) adjustments each year
  • is for the entire VET course of study, charged by cluster, unless some of the tuition fees are paid by you, the student.
  • does not have to be repaid until your income is above the minimum repayment threshold for compulsory repayment which is $54,126 for the 2015-16 income year.
  • will be deducted from your FEE-HELP limit which is the maximum loan amount you can borrow under FEE-HELP (and VET FEE-HELP) over your lifetime. This can be found in the VET FEE-HELP Information booklet.

To apply for a VET FEE-HELP loan:

  • You will need a tax file number (TFN)
  • A VET FEE-HELP assistance form will be sent to you to complete at the time of enrolment. EVOCCA cannot accept this form until 2 working days after your enrolment, if you choose to use VET FEE-HELP assistance. This form is to be submitted to be eligible for a VET FEE-HELP loan. Please ensure that you have read the VET FEE-HELP information for 2016 booklet.
  • You must be an Australian citizen, a New Zealand Special Category Visa holder or a permanent Humanitarian Visa holder who is resident in Australia for the duration of study.
  • There is no age restriction on VET FEE-HELP, however each course will have a minimum age requirement according to the RTOs policy.

Prior to applying for a VET FEE-HELP loan you may wish to seek independent financial advice.

Any Information about government assistance can be found at: By clicking here

More information about VET FEE-HELP can be found here.


Payment is also available under Fee for Service (FFS) conditions or other arrangements, please contact your Course Advisor to obtain more details.

7. Course Costs

This diploma has 8 units of competency (see below) that are divided into three (3) clusters.

The VFH costs of this course are as follows:

  • Total course cost $16,500
  • 20% VFH loan fee is applied to this debt by the government
  • The first cluster has a cost of $5,500 in addition to the VFH loan fee
  • The second cluster has a cost of $5,500 in addition to the VFH loan fee
  • The third cluster has a cost of $5,500 in addition to the VFH loan fee

This diploma is broken down into three (3) clusters. Each cluster has a census date that must be at least 20% of the way through the study period (cluster). After each census date is passed a Commonwealth Assessment Notice (CAN) notice is sent to you outlining the feesthat have accrued.

The first census date in this Diploma is 17 days after commencement.

Students enrolling without VET FEE-HELP will not incur the 20% VFH loan fee and will only be charged the original cost of the course.

8. Cooling off period

Once you have enrolled you have up until your first census date as ‘A cooling off period’. This means you can withdraw from the course up until that first census date without incurring fees or charges.

9. Credit Transfer and RPL

Credit Transfer – if you have undertaken any studies previously, you may apply for credit transfer as soon as you are enrolled. An application for credit transfer should be submitted prior to the first census date to ensure you are not charged for those units.

Recognition of Prior Learning (RPL) – you can at any time apply for RPL whilst undertaking your study. EVOCCA has an RPL kit for this course and once enrolled your tutor can assist with your RPL application. There is no reduction of fees for the RPL of a unit, however it can shorten the overall length of your course.

10. Learner’s rights

Consumer Rights – As a provider EVOCCA is committed to abiding by the Australian Consumer Law. All practices, including our enrolment and marketing processes, are designed to ensure our conduct is in accordance and consistent to the standards set by Australian consumer law regulators. EVOCCA is dedicated to providing quality training in a manner that is ethical and fair. Consumer Rights details located here

11. Cancellation of your course

As a student you can withdraw from your course at any time. If you withdraw from a course or VET unit of study (cluster) on or before the published census date then you will not incur a debt for that VET unit of study. Any withdrawal after the published census date will incur a debt for that VET unit of study, however, special circumstances may apply where you can qualify for a VFH re-credit or a FFS refund (see section 13). Any request to withdraw must be submitted in writing.

Details for this process can be found in the Withdrawal Policy and Procedure located on the EVOCCA website: here.

12. Complaints and Appeals

If you have any complaints or concerns, please do not hesitate to bring it to our attention straight away.

EVOCCA is responsible for ensuring that all complaints are acknowledged and investigated. Details of this process can be found in the Complaints and Appeals Policy and Procedures located on the EVOCCA Website:

13. Re-crediting of VFH debt and FFS refunds

There are special circumstances where a student can apply for the re-credit of their VET FEE-HELP debt or a refund of their Fee for Service course fees.

Details for the application process can be found in the VET FEE-HELP Recrediting and review Policy and Procedure and the Fee for Service Refund Policy and Procedure, both located on the EVOCCA website: here.

More information can also be found on the study assist website or in the VET FEE-HELP information for 2015 booklet: Click here to download.

14. Technology Access

EVOCCA promotes the use of mobile technology as a learning tool for all of its programs, providing students with an easily accessible on-line platform to complete their studies, in particular access to (my.evocca), upload and download of assessments, recording of practical’s etc.

15. Pre-requisites

Not Applicable

16. Insurance

EVOCCA has and will maintain insurance to cover any event whereby EVOCCA or a third party delivering on our behalf can no longer provide services. This includes fee protection (i.e. refunds) and/or support to transition to another provider. This insurance is provided through the Australian Council for Private Education and Training (ACPET). Details can be found in the Statement of VET Tuition Assurance located on the EVOCCA website:

Click here

17. Training and Assessment

ACTE Pty Ltd is responsible for the quality of your Training and Assessment and welcomes any feedback from students.

18. Issuance of Qualifications

EVOCCA College is responsible for issuing any Qualification and/or Statement of Attainment upon the completion of study.

19. Possible pathways after completing this qualification

After achieving this qualification candidates may undertake:

  • A variety of business studies at the advanced diploma level.

20. Skills required to complete this course

  • Reviewing administration systems
  • Document design and development
  • Developing policies and procedures
  • Managing meetings

21. USI

You will be required to have a Unique Student Identifier (USI) at the time of enrolment. This number links all of your nationally recognised learning records and qualifications within Australia.

To create a USI click here.

22. Study

To successfully achieve this qualification, you will have to undertake a range of study activities each week. These activities will include reading learning material and researching information to assist your learning.

This qualification will require a minimum commitment of 15 to 20 hours of study per week.

23. Study Location

Evocca provides a blended learning platform which allows you to study from home or to drop into one of our campuses which are situated in metropolitan areas where available. Our student portal allows you the flexibility of being able to access your learning resources from any device as long as you have an internet connection. Training is also provided online. Please go to our website, to locate a campus near you.

24. EVOCCA’s BSB50415 - Diploma of Business Administration structure

Each cluster contains units grouped into core study areas that are covered during the 8 month qualification.

The units that belong to each cluster of learning are outlined from section 25 onwards.

Each course has been packaged to provide you with a diverse set of units to support industry needs. From time to time Evocca may change your tutor or the campus in which your course is delivered.

25. Cluster 1

BSBADM502 - Manage meetings

Volume of learning: 30 hours
Reading: 12 hours.
Learning: 12 hours.
Assessment: 6 hours.

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM504 - Plan and implement administrative systems

Volume of learning: 50 hours
Reading: 20 hours.
Learning: 20 hours.
Assessment: 10 hours.

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

26. Cluster 2

BSBWOR501 - Manage personal work priorities and professional development

Volume of learning: 60 hours
Reading: 24 hours.
Learning: 24 hours.
Assessment: 12 hours.

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

BSBADM503 - Plan and manage conferences

Volume of learning: 30 hours
Reading: 12 hours.
Learning: 12 hours.
Assessment: 6 hours.

This unit describes the skills and knowledge required to plan, promote and coordinate conferences, ensuring follow-up procedures are incorporated.

BSBCUS501 - Manage quality customer service

Volume of learning: 40 hours
Reading: 16 hours.
Learning: 16 hours.
Assessment: 8 hours.

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

27. Cluster 3

BSBADM506 - Manage business document design and development

Volume of learning: 80 hours
Reading: 32 hours.
Learning: 32 hours.
Assessment: 16 hours.

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

BSBPMG522 - Undertake project work

Volume of learning: 60 hours
Reading: 24 hours.
Learning: 24 hours.
Assessment: 12 hours.

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBWOR502 - Lead and manage team effectiveness

Volume of learning: 60 hours
Reading: 24 hours.
Learning: 24 hours.
Assessment: 12 hours.

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

28. Support EVOCCA Offers

EVOCCA offers a range of support to our students throughout their study. This includes educational and support services that as a student, you may need to assist you in course achievement. The following is an outline of the support EVOCCA gives each student:

  • An Individual Learning Plan (ILP) is a plan that is developed upon completion of the enrolment process. This plan outlines the type of support and strategies to be supplied and includes how the plan will be monitored on a weekly basis.
  • The type of support EVOCCA can provide includes:
    • LLN support
    • Career coaching
    • Assistance for physical impairments
    • Assistive technology (e.g. text-to-speech)
    • Assistance in using technology (e.g. Microsoft Workshops)
    • Vocational Placement (where applicable)

There are no additional charges for this support.

29. Support the student would be required to source themselves.

EVOCCA cannot supply all the different types of support to assist a learner such as:

  • Counselling
  • Housing support
  • Financial advice
  • Legal support
  • Advocacy
  • Medical support

All these types of support would be at the student’s expense.

30. Vocational placement

Not applicable in this course.